Classical Spin

Rantings and ravings on politics, philosophy, and things that fall into the ether of 'none of the above'.

Thursday, January 25, 2007

An airline does the right thing, for once

Say you're on a plane. The flight's running a couple minutes late but not too much. People are already seated; you're about ready to push off from the gate.

Then the screaming starts. And there's a toddler, some little sticky-handed, snotty-nosed brat of a thing, screaming and crying and running around and being all in all a pox upon society.

The flight attendants do their job: "Sir, ma'am, if you can't control your child and make her sit down in her own seat, you'll have to leave the plane."

The parents decline to do so. "Can I hold her in my lap?" Yuppie Soccer Mom asks.

"I'm sorry, she needs to be belted into her own seat for takeoff," the attendant replies.

The couple + brat were escorted off the plane. They got home the next day; they were refunded the entire cost of all three tickets, and offered three tickets, to and from anyplace AirTran flies.

Good job, Airtran. Now we just need to start charging people traveling with children extra - an 'inconvenience' fee, so to speak, because you know the kid is going to be loud and obnoxious - and we'll be golden.

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